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Your rights as a client

You have certain rights as a client and as a consumer of my counseling services. As a client of an Oregon Licensee and California Registered Intern, you have the following rights:

  • To expect that a licensee/intern has met the minimal requirements of training and experience required by state law;
  • To examine public records maintained by the Boards and to have the Boards confirm credentials of a licensee;
  • To obtain a copy of the Boards’ Codes of Ethics;
  • To report complaints to the Boards;
  • To be informed of the cost of professional services before receiving services;
  • To be assured of privacy and confidentiality while receiving services as defined by rule and law, including the following exceptions;

    1. Reporting suspected child abuse;
    2. Reporting imminent danger to client or others;
    3. Reporting information required in court proceedings or by client’s insurance company, or other relevant agencies;
    4. Providing information concerning licensee/intern case consultation or supervision; and
    5. Defending claims brought by client against licensee/intern;

  • To be free from discrimination because of age, color, culture, disability, ethnicity, national origin, gender, race, religion, sexual orientation, marital status, or socioeconomic status.
  • You may contact:

    • The Oregon Board of Licensed Professional Counselors and Therapists
      3218 Pringle Road Suite #250, Salem, OR 97302 Tel: (503) 378-5499
      Email: lpct.board@state.or.us Website: www.oregon.gov/OBLPCT

    • The California Board of Behavioral Sciences
      1625 N. Market Blvd, Suite #200, Sacramento, CA 95834 Tel: (916) 574-7830 Website: www.bbs.ca.gov

your right to privacy

You have a right and a limit to privacy. Generally speaking, information provided by a client during counseling sessions with a registered intern counselor who is practicing under the direct supervision of a licensed mental health provider is legally confidential, and the counselor cannot share or disclose the information without the client’s consent. This means that what is said in our counseling session will be kept private with the exception of my discussions with my supervisor. But even then, I will not use your name. However, as with all mandated reporters, I am ordered by law to report the things you have said if I have reason to believe that one or more of the following situations exist:

• I suspect child abuse, or abuse of an elder or disabled person.

• I feel there is a threat of you harming yourself or others.

• You become unable to take care of yourself and additional help is required.

• There is a mandated legal request for information (i.e., court subpoena).

As mentioned above, I may consult with other professionals about your case. In those instances, I will not use your name, and I will continue to respect your privacy as much as possible. Your clinical records will be maintained in accordance with the Health Insurance Portability and Accountability Act (HIPAA), a federal law that provides privacy protections and client rights with regard to the use and disclosure of your Protected Health Information (PHI) used for the purpose of treatment, payment, and health care operations. HIPAA requires that I provide you with a NOTICE OF PRIVACY PRACTICES for use and disclosure of PHI for treatment, payment, and health care operations. By the time you see me for your first official session, you should have already read the Notice of Privacy Practices and signd the NOTICE OF PRIVACY PRACTICES ACKNOWLEDGEMENT OF RECEIPT form (this usually takes place during your intake assessment). Your chart will be kept in a secure, locked file for a period of at least 7 years. These records will be disclosed only to individuals you authorize, with the legal exceptions mentioned above. To request a release of your clinical records to or from me at Spirit and Logic, Inc., please contact me and I will provide you with the necessary forms to authorize the release of such information. (Click here to download the AUTHORIZATION FOR RELEASE OF PROTECTED HEALTH INFORMATION form.)

complaints

If you have a concern or complaint about our working relationship or your relationship with the agency, let’s talk about it. However, another option is to contact the state licensing boards (see above).

 
 
© Chera Sabankaya 2011-2016
   

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Last Updated August 10th, 2016